Effective Date: 05/07/2023
LYZAQ Organics ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services.
1. Company Details
- Name: LYZAQ Organics
- Location: CRA 296A, Merry Home, Kusavarkal, Chenkallur, Thiruvananthapuram, Kerala 695043
- Contact Details:
- Phone: +91 80754 09713
- Email: lyzaqindia@gmail.com
2. Information We Collect
We collect the following types of personal data:
- Name
- Email Address
- Phone Number
How We Collect Data:
- Through forms you fill out on our website or app.
- Through purchases you make on our platform.
- From third-party integrations that support our services.
3. How We Use Your Information
Your data is used for the following purposes:
- Processing and fulfilling your orders.
- Improving user experience and personalizing interactions.
- Sending marketing communications (with an option to opt out).
4. Sharing Your Information
We may share your data with third-party service providers to facilitate our services:
- Payment Processing: Razorpay
- Shipping and Delivery: Delhivery
These third-party providers may have their own privacy policies regarding the use of your data.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Update: You can request to access or update your data.
- Opt-Out: You can opt out of receiving marketing emails by contacting us at lyzaqindia@gmail.com.
6. Data Storage
- Location: Your data is securely stored on our servers.
- Retention: Data will be retained indefinitely unless a deletion request is made.
7. Cookies and Tracking
We do not use cookies or other tracking tools to collect user data.
8. Third-Party Services
We work with the following third-party service providers:
- Razorpay: For payment processing.
- Delhivery: For shipping and delivery of your orders.
These providers may collect and use your data as part of their operations. Please refer to their respective privacy policies for more details.
9. Data Security
We implement strict security measures to protect your data:
- Data is encrypted during transmission and storage.
- Access to personal data is restricted to authorized personnel only.
10. Compliance with Regulations
We comply with applicable data protection regulations, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
Users under 18 are permitted to use and make purchases on our platform with the consent of a parent or guardian.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to users via email.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: lyzaqindia@gmail.com
Thank you for trusting LYZAQ Organics with your personal information.